Daraz Delists 5,000+ Sellers to Enhance Customer Experience
Instead of word-of-mouth recommendations, internet customers heavily rely on the customer reviews of their most trusted peers in 2021.
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Daraz, which has 15 million monthly users and has dominated the e-commerce space for as long as anybody can recall, has recently taken a significant step in this direction.
Daraz has taken excellent measures to optimize its vendor space by deleting more than 5,000 dealers. This was not a rash decision, as the delisting was based on issues such as a high cancellation rate, a high quality return rate, late order processing, poor customer evaluations, and poor operational key performance indicators (KPIs). This demonstrates the company’s commitment to enhancing the customer experience.
Daraz is constantly attempting to improve its brand and seller listings as well as its review system, and it encourages businesses to respond to customer feedback and complaints.
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Consumers love this interaction and are becoming more informed about spotting trustworthy reviews. Brands must be willing to engage with this market area in order to exceed customer expectations and sustain a consistent flow of genuine good feedback and purchases.
Please contact Al Sadat Marketing for further assistance.
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Al Sadat Marketing is an emerging Real Estate Agency headquartered in Islamabad, Pakistan. With over 10+ Years of experience, Al Sadat Marketing is providing its services and dealing all trending housing societies projects in different cities of Pakistan. Islamabad Projects, Rawalpindi Projects, Gujar Khan Projects, Burhan Projects, and Peshawar Projects etc.
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