Microsoft has introduced a groundbreaking feature in Copilot Studio called “computer use,” marking a significant leap in AI-driven business automation. This new functionality empowers AI agents to interact with websites and applications as if they were human, without relying on APIs or direct integrations. The move aims to simplify complex workflows and bring intelligent automation to a broader range of business operations.
With the “computer use” feature, businesses can now automate tasks such as logging into web platforms, completing online forms, processing invoices, conducting research, and even handling customer service activities. These capabilities are designed to replicate real user behavior, allowing AI agents to perform clicks, type data, and navigate interfaces just like a human operator.
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A key highlight of this innovation is its adaptive intelligence. Unlike traditional automation tools that depend on fixed API connections, Copilot Studio’s AI agents can adjust to dynamic changes in web interfaces. This flexibility enables consistent performance even when platforms update their layouts or functionalities, ensuring uninterrupted automation and greater operational efficiency.
“Computer use” builds upon Microsoft’s earlier features such as “Actions,” which primarily targeted personal productivity. Now, with its business-centric approach, the feature extends automation into more complex, enterprise-level environments. It allows organizations to deploy AI agents capable of managing workflows across multiple systems and applications, thereby reducing manual effort and enhancing productivity.
This development also reinforces Microsoft’s strategic focus on providing robust AI solutions tailored for enterprise needs. As businesses increasingly turn to automation to stay competitive, Copilot Studio’s new capability stands out as a powerful tool for enabling scalable, intelligent automation with minimal technical barriers.
