Jazz, Pakistan’s leading digital connectivity provider, has issued an update regarding ongoing internet service disruptions caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system.
According to the company, the outage has affected international internet traffic across Pakistan, resulting in intermittent service degradation for some users. The disruption was also confirmed by the Pakistan Telecommunication Authority (PTA).
Jazz stated that its technical teams are actively working with international connectivity partners to reroute internet traffic through alternative international links wherever possible. These measures are aimed at minimizing the impact on customers while repair and restoration efforts continue.
The telecom operator also confirmed that it is maintaining close coordination with the Pakistan Telecommunication Authority (PTA), Transworld Associates (TWA), and other relevant stakeholders to monitor the situation and ensure the earliest possible restoration of normal internet services.
Jazz assured customers that further updates will be shared through its official communication channels, including Jazz and JazzWorld, as more information becomes available.
